Monday to Thursday from 8:00 a.m. to 4:15 p.m. and on Friday from 8:00 a.m. to 4:00 p.m.
While there is no office in Tobago; officers of the Commission are available every fourth (4th) Friday of each month from 10:00 a.m. to 2:00 p.m. at the Ombudsman Office, Caribana Building, Bacolet. Tobago to assist citizens.
A complaint must be lodged within six (6) months of the alleged discriminatory act taking place. In exceptional circumstances, a complaint lodged outside of the six (6) month period may be accepted.
There is no specific time frame for any one complaint. Each complaint is handled on a case by case basis. This process can range from a couple of weeks to months depending on the evidence received by both the complainant and respondent.