A complaint must be lodged in writing. There are three (3) ways to lodge a complaint

• Complete the online complaint form
• Send an email to complaints@eoc.gov.tt
• Fill out a hard copy complaint form and drop it off at our office

Monday to Thursday from 8:00 a.m. to 4:15 p.m. and on Friday from 8:00 a.m. to 4:00 p.m.

While there is no office in Tobago; officers of the Commission are available every fourth (4^th) Friday of each month from 10:00 a.m. to 2:00 p.m. at the Ombudsman Office, Caribana Building, Bacolet. Tobago to assist citizens.

A complaint must be lodged within six (6) months of the alleged discriminatory act taking place. In exceptional circumstances, a complaint lodged outside of the six (6) month period may be accepted.

There is no specific time frame for any one complaint. Each complaint is handled on a case by case basis. This process can range from a couple of weeks to months depending on the evidence received by both the complainant and respondent.